Q: What makes the Tote&Tweak bag different?
A: Our tote is designed for real life. It features a hidden, insulated compartment to keep your lunch cold (up to 10 hours) or warm (up to 5), plus a spacious main section that fits a 15.6″ laptop, planner, charger, and more — all while looking stylish.

Q: Will my laptop fit?
A: Yes — the bag fits laptops up to 15.6". That includes most MacBooks, HPs, and Surface models. The padded section protects your tech while keeping it separate from your lunch.

Q: Is the insulated compartment leakproof?
A: Yes! The insulated section is water-resistant and wipe-clean. It’s perfect for keeping drinks, baby bottles, or lunch boxes cool and contained.

Q: What’s included with my bag?
A: Each bag includes a matching pouch and an adjustable long crossbody strap — no extras to buy, it’s all in one.

Q: Do you ship internationally?
A: We currently ship across the UK. International shipping is being considered and may become available soon — sign up to our newsletter for updates.

Q: When will my pre-order ship?
A: All pre-orders from our first drop are being dispatched in early July. You’ll receive tracking as soon as your order is on its way.

Q: Can I return the bag if it’s not right for me?
A: Yes — we offer 14-day returns for unused bags in their original condition. You can view our full returns policy.